Sales Administrator,Pacesetter Homes Job Edmonton area,Alberta Canada,Administrative/Clerical

Job Overview

Reporting to the Director, Sales, as the Sales Administrator you will support the new home sales process. You also provide administrative support to the Sales Department and ensure efficient flow of sales documentation and information.

Your day-to-day responsibilities will include:

Generating and processing reports, payroll and realtor invoices meticulously.

Devising customer correspondence and possession letters

Managing scheduling, orchestrating agendas, and recording minutes for various meetings.

Creating dynamic presentations and visuals for meetings.

Supporting the processing of sales offers, Fintrac and financial documentation to ensure information accuracy.

Maintaining relevant information into SharePoint and other programs.

Participating in the identification and implementation of process improvements to boost productivity.

Utilizing tools such as Hubspot, Fintracker, Newstar, Docusign for managing tasks.

Extending your administrative support capabilities to additional departments when necessary.

Coordinating resolution of customer concerns and complaints; ensure appropriate follow‑up and documentation.

Coordinating show home set-ups and move-outs, working with IT, Accurate, movers, Sales/Marketing, and Site Supervisors to ensure timely, accurate execution.

Conducting site visits as required to verify signage placement and follow up with sales team.

Coordinating scheduling of online leads as may be necessary from time to time and assisting with show home coverage from time to time.

Assisting with sales and marketing initiatives and other sales and marketing related tasks (events, promotions, signage, community materials) and coordinate with Marketing to ensure timely, brand-consistent execution.

Assisting in identifying and implementing sales process improvements to enhance productivity.

Liaising with clients to ensure they receive excellent customer service. Preparing correspondence and possession letters, ensuring receipt of signed documents.

As our ideal candidate, you are…

Organized; you effectively manage your time while balancing multiple priorities.

A strong communicator; you clearly express your thoughts in conversation and in written communication.

An active listener; you seek to understand and listen to others in a non-judgmental way.

Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.

A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.

Essential Requirements

High School Diploma, or equivalent.

Minimum 3 years of administrative assistant or sales administration experience.

Satisfactory verification of criminal record check.

Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint), CRM or sales software (New Star, Lot Works, Fintracker, Docu Sign or similar) for managing tasks.

What We Value

Creating trusting and successful working relationships.

Setting clear, measurable and achievable goals.

Cooperating with team members in an open, positive and respectful manner.

Staying current with technical job skills.

Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You primarily work in an office setting during regular business hours. Overtime may occasionally be required.

Sales Administrator, Pacesetter Homes