Casual Medical Office Administrator

Become a key player at The Newly Institute as a Casual Medical Office Administrator in Edmonton, AB. This role combines client service excellence with crucial administrative and finance tasks.

You will provide support to a multi-disciplinary team by managing appointments and communication with clients. A heart for customer service is essential as you will welcome clients and ensure their needs are met efficiently. Familiarity with clinic environments and financial processes is a plus.

Key Responsibilities:

• Handle multi-line phone systems and emails for client queries

• Schedule and confirm appointments, both in-person and virtual

• Develop and maintain billing and payment plans

• Oversee clinical documentation preparations

• Facilitate the organization of client data in EMR

Requirements:

• Minimum two years of office or clinic experience required

• Excellent customer service skills needed

• Experience with WCB, billing, and scheduling advantageous

• High school diploma required; medical administration diploma preferred

• Proficient in MS Office Suite and EMR systems

Bring proactive service and strong organizational skills to The Newly Institute, enhancing client experiences.
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