Service Operations Coordinator

Position: Service Operations Coordinator at Finning
Elevate service operations with Finning Canada in Edmonton as a Service Coordinator. This full-time, permanent role focuses on effective collaboration and meticulous service management.

As a Service Coordinator, you'll oversee Maintenance Customer Orders (MCOs), working with technicians and customers to ensure smooth operations. Your organizational and communication skills will facilitate better service, ensuring all processes adhere to quality and schedule while keeping stakeholders informed.

Key Responsibilities:

• Verify service requests and apply appropriate approvals

• Maintain detailed, accurate service records for audits

• Assist with real-time updates during repair execution

• Participate in job meetings to capture essential actions

• Arrange for third-party contractor services and documentation

Requirements:

• Secondary education in management or finance beneficial

• 2+ years of relevant experience in applicable industries

• Proficient in Microsoft Office applications

• Strong organizational and time management skills

• Analytical problem-solving ability with a service-oriented approach

Support Finning's commitment to excellence by ensuring service effectiveness as a Service Coordinator.
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