Administrative Support - Clerk

Are you a highly organized professional who thrives in a energetic environment where no two days look exactly the same? The City of Edmonton's Parks and Roads Services branch is looking for a proactive and detail-oriented Administrative Support Clerk to join our Mobility Infrastructure Services team. In this role, you will be the welcoming face and operational backbone of our section, balancing diverse tasks from front-desk reception to vital financial and inventory tracking.

• Serve as the primary point of contact by warmly greeting, directing, and assisting staff and external visitors to maintain a professional, welcoming office environment.
• Monitor Business Shared Accounts (BSAs) for Mobility Infrastructure Services and route incoming/outgoing mail, deliveries, and courier services.
• Liaise with Corporate Risk Insurance and Engineering Technologists to process community claims and police reports, ensuring accurate upkeep of tracking logs.
• Execute material movement transactions, input bulk material data (such as asphalt and oil mix), and generate occasional maintenance work orders using SAP.
• Facilitate efficient procurement workflows by placing material orders on behalf of District Yards and updating the section’s master Purchase Order List.
• Coordinate meeting logistics, compile accurate minutes, and manage the lifecycle of section-wide records utilizing established information management protocols.
• Maintain the section’s Google Site, proactively update Occupational Health and Safety (OH&S) boards, and enter timely safety data into the Safety Data Management System (SDMS).
• Partner with Program Supervisors to coordinate the onboarding and offboarding life cycles for temporary employees.

• High School Diploma including business subjects with an emphasis on general office practices, OR successful completion of a recognized office administration certificate.
• A minimum of two (2) years of progressively responsible, related administrative and clerical experience.
• Proven proficiency in standard office software and databases, with solid data entry and information management capabilities.

• Direct hands-on experience utilizing SAP, SAP ARIBA, SDMS, POSSE, Google Workspace (Docs, Sheets, Sites), and People Soft.
• Demonstrated experience with municipal procedures, database administration, or operational document management.

• Excellent verbal and written communication skills, including a high level of accuracy in grammar, spelling, and document formatting.
• Strong customer service focus with the ability to build and maintain positive, collaborative working relationships with internal teams and external vendors.
• Outstanding time management, organizational skills, and the agility to navigate changing priorities in a fast-paced setting.
• Exceptional attention to detail paired with a proven ability to handle sensitive information with the utmost discretion.
• Ability to make sound, independent decisions within the framework of established policies, procedures, and standard operating guidelines.
• Alignment to our Cultural Commitments and Leadership Competencies.
• Embracing a culture of equity, diversity, reconciliation and inclusion.

Applicants may be tested on administrative skills, software proficiency, or data entry accuracy as part of the assessment process.

This position is primarily located in a professional indoor office environment requiring extended periods of sitting, focused visual acuity, and active listening. You will occasionally be required to lift items up to 20lbs, climb office stairs or small step stools, and navigate occasional day‑to‑day workplace stressors like balancing competing operational deadlines.