Job Description & How to Apply Below
This casual role reports to the Manager of Clinical Services and requires a minimum of two years experience in clinic administration. Your responsibilities include managing client appointments, billing processes, and administrative tasks while ensuring exceptional customer service within a dynamic team setting.
Key Responsibilities:
• Answer multi-line phone and emails promptly
• Manage and book client appointments efficiently
• Develop and maintain client payment plans
• Complete accurate billings for WCB and AHCIP
• Prepare clinical documents and manage client files
Requirements:
• Two years of clinic administration experience
• Experience with superior customer service
• Knowledge of mental health service environments
• Familiarity with WCB billing and scheduling
• Proficiency in Microsoft Office Suite and EMR systems
Support The Newly Institute by delivering outstanding client service and administrative excellence in Edmonton's health sector.
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