Operations Coordinator

Reporting directly to the Vice President, Operations, the  Operations Coordinator  responsibilities include working closely with our Operations management team to prepare comprehensive support; they will perform various coordinating tasks, like schedule and risk management, along with organizational duties, like maintaining project documentation and handling document management and communication skills, as you will collaborate with clients and internal teams to deliver results on deadlines.
This position is based in-office in Edmonton  and will work closely with internal teams and stakeholders to support AIGC’s Operations division.
Why Join AiGC?
AiGC is building a modern, regulated conduct and manage crown agency from the ground up. This is a rare opportunity to step into an organization at the earliest stage and shape how our operation comes together.
Who You Are
You are highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-moving environment. You bring strong communication skills, sound judgment, and the ability to work collaboratively with internal teams, operational leaders, and stakeholders. You are someone who enjoys creating structure, improving processes, maintaining accurate records, and supporting teams so they can deliver effectively. You are comfortable handling confidential information, coordinating requests, tracking deliverables, and helping remove blockers so work can move forward.
The ideal candidate can bring a solutions-focused approach, and can manage unexpected challenges while keeping priorities, documentation, and communication on track.
About the Role
In this role you will own:
Coordinating and maintaining Operations division documentation, including electronic and paper records.
Supporting SharePoint or future project management tools through scanning, uploading, filing, and maintaining documentation.
Communicating plans, actions, risks, and issues with key stakeholders, and helping resolve issues as they arise.
Working with the Operations team to eliminate blockers and support adherence to timelines and deliverables.
Supporting project workshops, meeting scheduling, project plans, status reporting, budget reporting, resource coordination, and information requests.
Maintaining project, initiative, task, issue, Project Change Request, and Request for Decision logs.
Coordinating with operational leads to gather and consolidate information for decision-making.
Producing and maintaining operational tracking, reporting tools, and process maps.
Providing administrative support to the Operations division.
Coordinating Operations requests, calendars, scheduling, and training activities.
Assisting with onboarding activities of new employees.
What You Bring

Required:

High school diploma or equivalent.
Minimum of 2 years of experience in project coordination and multi-faceted administrative support.
Working knowledge of Microsoft Word, Excel, and PowerPoint.
Strong verbal and written communication skills, with the ability to work closely with team members, managers, and stakeholders.
Strong organization and time-management skills, with the ability to multitask and manage competing priorities.
Ability to handle confidential information and conduct yourself appropriately when working with proprietary data and employee documentation.
Strong problem-solving skills and the ability to resolve issues independently where appropriate.
Ability to periodically lift up to 25 lbs unassisted.
Preferred:
College diploma or other relevant post-secondary education.
Proficiency with Visio, Microsoft Project, Teams, and SharePoint.
Experience supporting project teams, coordinating workshops, tracking budgets, maintaining logs, and developing process maps or reporting tools.

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