Service Administrator

Position: Service Administrator at Wajax
Elevate your career as a Service Administrator with Wajax, managing service administration and billing tasks while delivering exceptional customer support. This role includes interaction with both internal and external clients to field inquiries.

Wajax seeks a skilled Service Administrator with two years of relevant experience in service or parts operations. You will oversee service billing, purchase orders, and assist the dispatch team with scheduling. This role requires collaboration with technical staff and attention to detail in administrative duties.

Key Responsibilities:

• Manage service billing and invoice generation

• Issue and receive purchase orders effectively

• Coordinate work orders and scheduling for dispatch

• Submit warranty claims in a timely manner

• Provide courteous support to customer inquiries via phone and email

Requirements:

• Minimum of 2 years experience in service or parts support

• Basic knowledge of heavy equipment or truck & coach sectors

• Proficient in Microsoft Office applications

• Excellent communication and organizational skills

• Detail-oriented with strong customer service focus

Become an integral part of Wajax, using your administrative skills to enhance customer satisfaction and operational efficiency.
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