Lead Office Support Coordinator

Job Description
Driving Infinite Possibilities Within A Diversified, Global Organization
Reporting directly to the Service Business Leader, the Service Support Coordinator will assist the local service team with external and internal cross functional activities that facilitate execution of outstanding customer service.

Job Description
Driving Infinite Possibilities Within A Diversified, Global Organization
Reporting directly to the Service Business Leader, the Service Support Coordinator will assist the local service team with external and internal cross functional activities that facilitate execution of outstanding customer service.

Responsibilities

KEY RESPONSIBILITIES:

Daily Interactions directly with technicians to coordinate vehicle requirements, phones, uniforms and training material

Assist Field Service Supervisor with coordination of requirements needed for Billing based on customer requirements – maintain info in centralized system for the branch(es).

Order supplies, tool, equipment for the technicians and others as needed

Be familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadership

Look after new employee onboarding and offboarding – including ensuring completion of the required checklists for activities such as ordering pcards, access cards, business cards etc.

Work with central team to ensure business licenses and documentation are maintained

Managing and maintaining customer relationships for strategic accounts in partnership with Sales and technical solutions specialists.

Assist customers with processing of purchase orders, invoice disputes, surveys, and use of online portals

Required to work daily within online systems such as SMS, Titan, Sharepoint and the SAP environment Weekly Payroll – review technician timecards, address missing time and Overtime as well as address system issues. (SMS, SAP, People Soft and eCharge.

Processing labor and/or material TRAPs

Vendor set-up (Direct) – note this should go away soon with the automation of Vendor set-up by Sourcing Manage Status 90 Vendor Invoices weekly

Qualifications
The annual base salary range for this position is $78,000 - $82,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE

Minimum of five (5) years of relevant experience in an administrative support or administrative coordination role.

Completed high school diploma (or equivalent).

WE VALUE

Associate’s or Bachelor’s degree in Business Administration or a related field

Experience in a fast-paced corporate environment

Ability to handle sensitive information with discretion

Proactive and self-motivated attitude

About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us
Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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