Registration Program Coordinator

Posted Wednesday, August 26, 2026 at 8:00 AM

Want to be part of a team that makes a difference? Come be part of the change.

Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta.

We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with integrity, accountability, and innovation, and capable of delivering exceptional service.

If you reflect these values, have the knowledge, skills, and abilities to make a difference through your work, and are passionate about acting in the best interest of public safety - then come be a part of our diverse and inclusive team!

Job Title:

Job Family:

Department:

Registration

Reports To:

Division:

Regulatory

Location:

Edmonton

Competition:

26-32

Permanent, Full-time

Reporting to the Supervisor, Registration Program Coordinators, the Registration Program Coordinator provides knowledge and support throughout the application process and is responsible for processing applications for membership with APEGA.

• Using experience and critical thinking to determine the validity and applicability of documentation, records, and information submitted for licensure by:
• Ensuring that applications are administratively complete, and that all requirements are completed appropriately within allotted legislative timelines
• Maintaining the fairness of the application process, by providing equal judgement and due process to each and every applicant
• Coordinating all stages of the application process and advising on possible future courses of action
• Coordinating and reviewing required documentation and information provided, pertaining to application requirements
• Advising on the status and next steps for applications, based on individual circumstances through:
  • Understanding and utilization of the EGP and PGA
  • Practicing sound judgement to protect and understand the integrity of both internal and external Registration processes
  • Proactively diagnosing and guiding applicants, validators and references on areas of concern or deficiency, or items that need to be amended
  • Sending written acknowledgement, reminders and notices informing applicants of the status of their applications
  • Explaining possible courses of action for applicants, based on personal credentials and experience
• Using several different tools and software systems to manage and update application statuses, send communication and forms to applicants, references or validators, as well as other APEGA Staff.
• Troubleshooting inter and intra departmental technical issues, and liaising with the IT Department to find solutions to technical issues
• Responding to high volumes of inquiries regarding processes and requirements for all stages of the application (pre-processing, processing, review, and post-review) via email, phone call, or in person
• Providing other coverage for the Registration Services team as required
• Contributing and implementing suggestions for process and departmental improvements

Core:

• exemplifying integrity
• results orientation
• teamwork

Functional:

• Analytical thinking
• Initiative
• Problem solving

Knowledge, Skills & Abilities

• Thorough knowledge of the Professional Governance Act, Engineering and Geoscience Professions Act and Regulations pertaining to Registration, as well as confidentiality protocols and privacy requirements
• Ability to understand and explain legislation as related to the registration process
• Proficiency in computer applications, databases and software, including Microsoft Office Suite
• Ability to interpret, research, and analyze a wide variety of source information and develop recommendations for applicants and potential applicants based on individual circumstances
• Excellent organization, and the ability to balance multiple tasks simultaneously
• Providing strong communication, both written and verbal, to a diverse and varied applicant pool
• Ability to interact in a calm and service-oriented manner during stressful situations is required
• Ability to collaborate with a diverse group of people to build and maintain strong working relationships with a high degree of…