Receptionist, Administrative​/Clerical

JOB SUMMARY:

Reporting to and supporting the Site Leader, the Receptionist/ Clerk is usually the first point of contact for anyone entering the Park Place Home, thus must be a positive, outgoing and informed presence, willing to attend to others’ needs and become a vibrant part of the Park Place Home’s community. Serves Residents, families, visitors. and employees in a welcoming manner, assisting and supporting as required.

The Receptionist Clerk ensures a commitment to Resident safety and to our culture of safety as per the Strategic Directions of Park Place Seniors Living.
TYPICAL

DUTIES AND RESPONSIBILITIES:

Cordially receives, assists and directs Residents, tenants, families, visitors, and employees within the Park Place Home, including accompanying visitors to their destination, as required
Answers, directs, and responds to phone calls and queries
Clerical duties including filing and word processing (e.g. typing minutes), sorting and distributing incoming and outgoing mail.
Orders office supplies, including for printers, fax machines, photocopier, etc.
Responsible for Residents’ trust accounts; paying bills, requests for cash, reconciliation, bank deposits, statement electronic documentation.
Receives cheques and/or cash payments and provides receipts.
Develops, updates and maintains all lists (e.g. emergency employee fan-out telephone list, Residents list).
Books visitor’s suite as applicable, distributes and collects keys and collects, accounts for and deposits funds into bank.
Restocks Neighborhoods with forms and supplies as required
Responsible for directing the shipping and receiving of supplies for the Park Place Home.
Prepares and mails monthly Resident and tenant Pre-Authorized Payment information slips
Working with Corporate, assists with year-end audit. Attends work-related conferences and seminars as directed.
Other duties as required
QUALIFICATIONS AND

EXPERIENCE:

College or University with recent related experience an asset. Computer skills required.

SKILLS AND ABILITIES:

Page
Ability to communicate fluently in English, both verbally and in writing 3 of 3
Demonstrated organizational, communication, and conflict resolution skills required
Must be able to establish and maintain cooperation with all personnel and maintain harmonious relations with clients and families
Physical ability to carry out the duties of the position Must be free of communicable disease transmitted through casual contact
Must be able to work in many varied stressful situations
Must be able to work independently and as part of a team
Ability to operate related equipment
Must have a Criminal Records check completed.

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