Administrative Supervisor - and Financial Services

Administrative Supervisor
- Employment and Financial Services

Job Information
Job Title:

Administrative Supervisor
- Employment and Financial Services Job

Requisition :

Assisted Living and Social Services

Location:

Wetaskiwin Full or Part-Time:
Full-Time Hours of Work: 36.25 hours per week Permanent/Temporary/Wage:
Temporary until March 31, 2027

Scope:
Open Competition Closing Date: 7days

Classification:
Administrative Support 6

Salary: $2,265.79 to $2,866.95 bi-weekly ($59,137 - $74,827/year)
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunitworks to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Assisted Living and Social Services (ALSS) helps ensure Albertans have access to the supports and services they need to live and age well in their homes and communities. The ministry supports vulnerable Albertans, including seniors, people with disabilities, low-income individuals, and those facing homelessness, through disability services, homelessness supports, financial assistance, employment services, seniors supports, and other social-based programs.

As the ministry responsible for seniors, housing, and continuing care, the Ministry of Assisted Living and Social Services (ALSS) works with community partners to support affordable housing and provide a comprehensive system of care that promotes the health, independence, and well-being of Albertans. For more information about ALSS, visit our website:
Employment and Financial Services Division within the Ministry of Assisted Living and Social Services plays a vital role in supporting the well-being and independence of Albertans. The division is responsible for delivering a broad range of employment programs, income support services, and financial assistance initiatives that help individuals and families achieve greater stability, self-sufficiency, and inclusion in the workforce. Through a client-centered approach and strong community partnerships, the division ensures access to timely, equitable, and effective services that address the diverse needs of Albertans experiencing economic or social challenges.

Reporting to the Business Coordinators of Employment and Financial Services (EFS), this position plays a key role in overseeing Administrative Support processes and procedures, providing input, and contributing to operational decisions. The incumbent assists the Business Coordinators with the recruitment, interviewing, hiring, and training of Administrative Support staff within Assisted Living and Social Services.

This position works closely with Business Coordinators, Program Supervisors, and Managers on a daily basis to address issues and concerns requiring attention. The role involves performing a variety of complex administrative duties and requires extensive knowledge of multiple programs and services. The incumbent supports Albertans in navigating Alberta Supports Income Support (IS) and Disability Income Assistance programs and services, including the Alberta Supports Contact Centre (ASCC), Child Support Services (CSS), and local community resources.

As a senior member of the administrative team, the incumbent is regularly called upon to interpret and respond to issues requiring immediate attention. The position provides support to the management team and contributes to Employment and Financial Services (EFS) programs and projects. Responsibilities include supporting staff and implementing and monitoring systems that promote efficiency, effectiveness, and quality in the delivery of administrative and financial services.

The Administrative Supervisor leads a team of Administrative Assistants, ensuring the delivery of efficient, high-quality administrative support services.

Key responsibilities include:

• Supervising, coaching, and developing staff through performance management, training, and continuous feedback.
• Managing day-to-day operations, including workload allocation, attendance and leave approval, scheduling, and service coverage.
• Supporting employee onboarding, orientation, cross-training, and professional development initiatives.
• Monitoring team performance, productivity, and service standards to ensure operational objectives are met.
• Providing guidance on administrative, personnel, and…