Product Manager, Credit Cards (Questbank

Product Manager, Credit Cards (Questbank)

North American Centre, 5700 Yonge St, North York, ON M2N 5M9, Canada

Posted Tuesday, July 28, 2026 at 4:00 AM

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Product Manager, Credit Card. Could It Be You?

As a Product Manager for Credit Cards, you will own discovery and delivery of products & features Questbank customers use to manage their money & investments. Your mandate is to take a customer problem and solve it - then build, ship, and improve it with your engineering, design, and data partners.

This is not a roadmap-administration role or a strategy-deck role. You'll sit at the intersection of customer experience, technology, and business strategy as we collapse the boundaries between investing, banking, and spending into one seamless product. It's ideal for someone who has shipped consumer products at scale, sweats the details of every customer touchpoint, and has a track record of getting real things built in complex environments.

In this role, responsibilities include but are not limited to:

• Feature Specification: Owns the end-to-end requirement gathering and definition process for highly complex, interrelated product functionality; strategically navigates technical cross-domain dependencies and descopes features when necessary to optimize sequencing and deliver continuous client value.
• Making Data-Driven Decisions: You go beyond surface-level metrics to develop a deep understanding of the drivers behind product performance, identifying trends, anomalies, and opportunities that others might miss. You define and evolve the measurement framework for your product area, ensuring success is measured in a way that reflects true user and business impact. You use data to make difficult trade-off decisions and confidently challenge assumptions when the evidence demands it.
• Technical Acumen: Maintains a solid understanding of technical architecture, system dependencies, and platform integrations within the product domain; works in close partnership with engineering to navigate complex architectural trade-offs and address technical bottlenecks.
• Product Delivery: Reliably steers product execution, at times for multiple products, from ideation to delivery, setting a predictable release cadence while balancing execution velocity with code quality and long-term architectural stability.
• Managing Up & Executive Trust: Builds deep cross-functional buy-in and organizational trust by distilling complex product updates into clear, strategic insights for leadership, providing proactive mitigation plans for upcoming risks.
• Team Leadership & Morale: Cultivates a high-performing squad environment by setting a clear strategic tone, navigating healthy conflict, and actively mentoring cross-functional team members to elevate…