Contract Administrator at Alberta Blue Cross

Enhance customer experiences as a Contract Administrator with Alberta Blue Cross. This role involves generating group contracts and amendments while ensuring accuracy and compliance.

Reporting to the Team Manager of Group Contracts, you'll manage both new group enrollments and amendments for existing clients. This position emphasizes customer service, flexibility, and strong communication skills. You will be responsible for maintaining enrollment files and collaborating with various departments to resolve complex issues and improve processes.

Key Responsibilities:

• Prepare new enrollment contracts and booklets

• Issue amendments for existing group contracts

• Maintain accurate online contract files

• Communicate unique benefits details to stakeholders

• Investigate and resolve complex enrollment issues

Requirements:

• Preferred experience in insurance industry practices

• Commitment to customer service excellence

• Strong analytical and problem-solving abilities

• Exceptional written and verbal communication skills

• Proficient in Microsoft Office products

Drive efficient contract management and become a pivotal part of customer satisfaction at Alberta Blue Cross.