Academic Operations Specialist

Ready to start your next chapter with NAIT? At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.
Important Final date to receive applications Notice Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above. To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.
Internal NAIT Employees Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.
As a key member of our high-performing Academic Operations team, the Academic Operations Specialist plays a strategic and collaborative role in shaping and supporting the future of academic delivery. This position is central to enabling data-informed decision making and driving operational excellence across Schools. Reporting to the Academic Strategy and Operations Manager, and working closely with school/department leadership, this position acts as a nexus between its assigned portfolio, Academic Quality & Operational Excellence's (AQOE) Academic Operations team, and centralized units such as Finance, Scheduling, Space Planning, and Facilities Management and Development.

Key Responsibilities   Analyzing and synthesizing information from a variety of disparate sources to generate sustainable and actionable recommendations.
Advising and consulting on strategy development related to portfolio operations.
Collaborating within the work unit to implement principles and strategies for consistency and accountability.
Collaborating with academic program leaders on operational strategies and processes.
Assisting with planning and implementing strategic enrolment initiatives.
Collaborating with Finance, Facilities Management and Development, Capital Projects, and Space Planning teams to align operational and capital resourcing.
Coordinating with Program Chairs, staff, and administrative functions to create smooth operational workflows.
Monitoring progress and adjusting operational plans.
Supporting operational reporting, forecasting, and decision-making through the collection, analysis, and interpretation of information from multiple sources.
Supporting the implementation, monitoring, and continuous improvement of approved operational recommendations and initiatives.
Supporting the administrative and resourcing components of program development.
Acting as a subject matter expert, supporting the development and launch of new academic programs, including market research, feasibility studies, and curriculum planning, and assisting in the preparation of program proposals and capital resourcing requirements to support documentation creation and approval processes.
Support the planning, coordination, and monitoring of capital projects related to School operations.
Knowledge, Skills, & Abilities:
Knowledge of methods, techniques, and practices related to the development of academic operational and business strategies and processes.
Knowledge of related departmental processes, standards, and operational requirements.
Knowledge of data analysis methods, techniques, and practices, with related skills using tools and software such as Excel, Power BI, Tableau, and other reporting and analysis tools.
Knowledge of operational and/or project management methods, techniques, and practices.
Ability to synthesize information from multiple sources, apply systems thinking, and develop practical recommendations that support academic operations and institutional objectives.
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