Senior Change Management Analyst

Hiring:
Senior Business & Change Management Analyst

Location: Alberta, Canada – Primarily Onsite

Contract: 12 Months

Work Arrangement: Onsite with occasional remote work

Residency: Must reside in Alberta for the duration of the contract

We are looking for a Senior Business & Change Management Analyst to support business analysis, organizational change management, process improvement, business intelligence, and application support initiatives.

The role will be approximately 60% Business Analysis / 40% Change Management
, depending on project requirements.

• Lead and support projects from initiation through implementation and post-deployment stabilization.
• Conduct stakeholder interviews, discovery sessions, workshops, and business needs assessments.
• Elicit, analyze, document, and validate business, functional, and technical requirements.
• Develop business cases, process maps, user stories, use cases, and project documentation.
• Analyze current-state processes and recommend improvements.
• Support application development, enhancement, testing, implementation, and maintenance.
• Facilitate UAT, business readiness assessments, and implementation activities.
• Support project planning, governance, status reporting, risk management, and delivery.

• Develop and execute organizational change management strategies and plans.
• Conduct stakeholder analysis, change impact assessments, and organizational readiness assessments.
• Develop communication, engagement, resistance management, coaching, and training plans.
• Partner with business leaders and project teams to drive adoption and successful implementation.
• Support leadership in managing resistance and reinforcing desired behaviors.
• Monitor adoption, utilization, and proficiency.
• Facilitate workshops, presentations, training, and change-related sessions.
• Develop sponsor engagement roadmaps and stakeholder communication strategies.

• Analyze business performance measures and identify opportunities for process improvement.
• Support operational and business planning initiatives.
• Develop recommendations and implementation approaches for senior leadership.
• Translate complex business needs into practical technology and process solutions.
• Support business intelligence, reporting, and performance measurement initiatives.

• University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or related discipline.
• 4+ years of progressively responsible experience in Business Analysis, Change Management, Project Delivery, Process Improvement, or related areas.
• Certified Business Analyst (IIBA) or equivalent certification.
• Certified Change Management Professional such as Prosci, ACMP, CMI, APMG, or equivalent.
• Approximately 5 years of experience with:
• Complex initiative planning and integrated plans
• Technology, process, and organizational change initiatives
• Project management and project documentation
• Stakeholder engagement and collaboration
• Agile, Waterfall, Hybrid, or similar methodologies
• Cross-functional requirements analysis and solution development
• Senior leadership engagement
• Project governance and oversight

• PMP or equivalent certification.
• Change Management experience on large, complex software implementations.
• Business process mapping, re-engineering, Value Stream Mapping, and continuous improvement.
• UAT, business readiness, implementation planning, and application support.
• Business intelligence, reporting, and performance measurement.
• Clinical application/data integration experience.
• Public sector or highly regulated environment experience.
• Prosci ADKAR, ACMP, Kotter, or equivalent methodology.
• Experience presenting recommendations to senior leadership