Sales Support Specialist

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years
, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

What's In It For You?

You will be joining a market leader with over 40 years of experience to help you elevate your potential.

You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.

Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.

Attractive compensation with benefits and “other perks” such as tuition reimbursement.

Employee Referral provides the opportunity to earn more while you work by referring one of the best you know.

In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.

We house the largest inventory to better service our customers and deliver on sales commitments.

Scope of Position:

The Sales Support Specialist provides administrative, operational, and project coordination support to the Director of Sales and Sales team for customer projects and sales initiatives. This position is responsible for managing project documentation, coordinating contract and order activities, supporting quotation submissions, and collaborating with internal and external stakeholders to ensure projects are delivered on time and according to customer requirements.

The role contributes to customer satisfaction and project success by ensuring accurate information flow, effective communication, timely order fulfillment, and proactive tracking of project milestones and deliveries

Major Responsibilities

Prepare and submit proposals and supporting documents in customer quoting portals

Provide administrative assistance to Sales Representatives and ensure all documentation is properly executed and deadlines are met

Maintain project documentation

Collaborate with various departments to make sure project goals are met

Manage contract milestone activities, and close-out activities

Act as a liaison and coordinator amongst key stakeholders

Organize and maintain contract related hard copies and digital records

Order entry and management

Coordinate with logistics, warehouse, and customer to arrange delivery of product

Analysis of costing and selling spreadsheets

Track orders to ensure delivery times are met

Other duties as assigned

Education and Training

An extremely high professional approach to business

Excellent communication skills (oral & written)

Well organized and extremely detail oriented

Works well with tight deadlines

Superb customer service skills

Team player

Post-Secondary diploma or degree in Business Administration, Commerce or similar.

Benefits & Perks

We offer a competitive salary, plus a full set of benefits, including:

Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include:
Medical, Dental, Vision, Health Spending Account & RRSP matching.

Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.

Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.