Job Description & How to Apply Below
Advance your career as a Collections Specialist with Forward Financing in Boston. Leverage your experience to negotiate impactful payment solutions for small business clients.
In this role, you’ll engage with small and medium business owners to assist them in negotiating repayment plans for their financing needs. Your professional expertise in collections will empower customers during financial hardships while achieving monthly performance metrics. Plus, enjoy the flexibility of working in a remote-first environment that values your contributions.
Key Responsibilities:
• Handle customer accounts using various contact methods
• Develop sustainable payment plans through negotiation
• Meet or exceed set recovery targets monthly
• Utilize legal processes for effective customer solutions
• Maintain accurate records in Salesforce CRM
Requirements:
• Bachelor’s degree preferred or relevant work experience
• Minimum of 5 years in Customer Service, Sales, or Collections
• Strong analytical and communication skills
• Initiative in suggesting process improvements
• Capability to multitask across various programs
Become a vital part of the mission to support small businesses and ensure their financial success at Forward Financing.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×