Personal Banking Associate

Become a Personal Banking Associate with TD Canada Trust in Edmonton, Alberta. Serve customers by guiding transactions, offering banking solutions, and building lasting financial relationships.

As a Personal Banking Associate, you will be the primary point of contact, assisting clients with a range of banking transactions and product inquiries.

Your role will also include educating customers on digital banking trends while understanding their needs and referring them to appropriate bank services. A strong focus on operational excellence and compliance ensures a positive customer experience.

Key Responsibilities:

• Engage customers with transaction advice and service transactions

• Educate on mobile, ATM, and online banking options

• Support cash and non-cash transactions as needed

• Recommend improvements to enhance customer experience

• Ensure compliance with documentation and regulations

Requirements:

• High School diploma and 1+ years relevant experience

• Investment Funds Canada certification within 6 months

• Proficient in MS Office and branch software

• Strong customer communication skills

• Self-starter with effective organizational skills

Leverage your customer service and banking knowledge to enhance client interactions at TD Canada Trust.
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