Financial Operations Support Specialist

Position: Financial Operations Support Specialist Role
Location: Leduc

Shape the future of financial services as an Operations Support Specialist at Questrade in North York, Ontario. This hybrid contract position emphasizes document management and operational efficiency.

As part of our dynamic back-office team, you’ll directly work under the Senior Manager of Operational Effectiveness. We're looking for a proactive individual with strong operational and compliance knowledge to enhance our customer services and streamline processes effectively. Your contributions will support our mission of financial empowerment through innovative technology.

Key Responsibilities:

• Manage and process incoming physical documentation accurately

• Support financial operations with payment processing

• Ensure compliance with regulatory standards cross-departmentally

• Collaborate with various departments for streamlined workflows

• Analyze productivity reports to maintain operational health

Requirements:

• Advanced proficiency in Google Apps

• Proven experience within strict SLAs

• Strong attention to detail in document processing

• Excellent communication skills for cross-team collaboration

• Ability to work in a hybrid model in North York.

Bring your operational skills and passion for innovation to enhance customer outcomes at Questrade.
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