Senior Mortgage Manager at Flagstar Bank

Lead the Private Banking Mortgage team at Flagstar Bank in San Francisco, CA, as a Senior Mortgage Manager. Oversee credit processes and enhance customer experiences for high-net-worth clients.

In this senior role, you will manage the mortgage loan credit process for the Private Client Group and advise on fulfillment process design. Your responsibilities include collaborating with team members during loan production phases and supporting the evaluation and structuring of complex mortgage loans. Leverage your expertise to propose process improvements and refine service level agreements for optimal performance.

Key Responsibilities:

• Oversee credit process for Private Client Group mortgage loans

• Mentor PCG Group Directors and support staff

• Review and recommend changes to loan flow processes

• Work with underwriting to approve exceptions effectively

• Monitor loan delinquencies and resolve potential issues

Requirements:

• 15+ years of private banking lending experience

• Expert in underwriting and credit risk assessment

• Strong analytical and communication skills

• Proficient in loan fulfillment processes

• Ability to make quick credit decisions

Drive excellence in mortgage management, elevate customer service standards, and support Flagstar Bank's growth in the banking industry.
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