Hospitality-Oriented Experience Coordinator

Join ATB as an Experience Coordinator and lead hospitality efforts in Edmonton. Your expertise will enhance client and team interactions by managing seamless operations.

As the Experience Coordinator with ATB, you will oversee the front reception desk at ATB Place in downtown Edmonton. Reporting to the Manager of Workplace Experience, your role will encompass managing client experiences, coordinating vendor services, and mentoring junior team members. With a strong focus on hospitality, you will create a welcoming environment while ensuring operational excellence across the organization.

Key Responsibilities:

• Operate reception and manage client interactions

• Coordinate and oversee space logistics for events

• Mentor and train junior team members in operations

• Administer vendor performance metrics and agreements

• Maintain effective communication across ATB spaces

Requirements:

• 3+ years in customer service or operations roles

• Familiar with Google Workspace and technology

• Excellent interpersonal and communication skills

• Adaptable approach to handle dynamic environments

• Detail-oriented with strong organizational abilities

Elevate workplace experiences at ATB, ensuring excellence in client service and daily operations across corporate locations.
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