Events, Sales & Services Manager

Company Description
Fairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle. This is a once-in-a-career opportunity to help redefine a world-class destination, blending nature, luxury, and heritage into a reimagined guest experience.

Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge as our new Events, Sales & Services Manager, where you will inspire and create exceptional experiences for our guests, clients, and colleagues every day.

What You’ll Be Doing
Reporting to the Director of Event Sales & Services, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and friendly service

Follow departmental policies, procedures and service standards

Review, coordinate and manage Local and Group Conferences and Events / Weddings and Catering Only Business / Luxury Events as assigned by the Director of Event Sales & Services by communicating between the client and the hotel throughout the preplanning and execution phases

Manage and execute the terms of the contract for Events, Sales and Services as outlined by the sales manager and Fairmont Hotels & Resorts standards

Conduct pre-planning sites and assist in the sales process where required

Establish a close working relationship with clients and Fairmont Hotels & Resorts colleagues

Responsible for the successful outcome of Events, Sales and Services from pre-arrival through to post-departure

Maintain the integrity of Sales & Catering at all times

Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

Follow all safety and sanitation policies

Other duties as assigned

Qualifications
Your experience and skills include:

Related experience in conventions and/or similar management position at a hotel an asset

2 to 3 years previous leadership experience in hospitality environment required

Degree or diploma in Hotel Administration from a recognized University/College/Polytechnic Institute an asset

Strong culinary and beverage knowledge and interest

Knowledge and understanding of the Hotel guest room inventory an asset

Proven ability to plan and organize events effectively, with an accurate sense of detail

Assertive, professional and positive with a proven ability to develop and lead in a team environment

Understanding of computers and applications with a strong working knowledge of Sales & Catering, Microsoft Windows applications required

Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Benefits
What Is In It For You

Subsidized staff accommodation provided on-site for full time status employees

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at subsidized rate)

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics for full time permanent status employees

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

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