Assistant Front Office Leadership

Position: Assistant Front Office Leadership Role
Join Fairmont Chateau Lake Louise as an Assistant Front Office Manager, where your leadership will create memorable guest experiences. Drive a forward-thinking approach while managing front office operations daily.

As part of a full-time permanent team, you'll be responsible for overseeing guest interactions and ensuring a smooth operational flow at the front desk. Your leadership will empower staff development and improve service delivery through innovative strategies and effective management.

Key Responsibilities:

• Direct daily operations at the front office for maximum efficiency

• Recruit, train, and evaluate Front Desk team members

• Handle guest concerns professionally and effectively

• Streamline front office processes and procedures

• Supervise staff scheduling and payroll management

Requirements:

• Previous supervisory experience in front office roles

• Degree or diploma in Hotel Operations (an asset)

• Proficient in utilizing Opera and Office Suite

• Flexibility to work holidays and weekends

Embrace a managerial role at Fairmont Chateau Lake Louise, where your skills and creativity will shine.
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