Night Auditor at Drayton Valley Hotel

Location: Drayton Valley

Manage guest services as a Night Auditor at a hotel in Drayton Valley, AB. This full-time position involves registering guests, managing reservations, and handling customer inquiries.

The Night Auditor role is permanent and full-time, with 40 hours per week available immediately. Candidates will investigate complaints, process departures, and balance cash, ensuring smooth hotel operations overnight. A commitment to excellent customer service and attention to detail are essential for this position.

Key Responsibilities:

• Investigate guest complaints and resolution processes

• Register and assign rooms to arriving guests

• Process group reservations and departures efficiently

• Maintain inventory of vacancies and room assignments

• Provide information on hotel facilities and services

Requirements:

• No degree, certificate, or diploma required

• Experience in a similar role is an asset

• Eligibility for Canadian citizens or residents

• Must have a valid work permit if temporary resident

• Commitment to customer service excellence

Bring your problem-solving skills and attention to detail to enhance guest experiences at our Drayton Valley hotel.
#J-18808-Ljbffr