General Manager for Luxury Boutique Wellness Hotel; Pre Leadership in Alberta
General Manager for a Luxury Boutique Wellness Hotel (Pre-Opening & Opening Leadership) in Alberta - Canada
This is a rare opportunity to shape and lead the creation of a landmark luxury wellness destination from the ground up. The successful candidate will play a defining role in establishing the property's culture, guest experience, market position, and long-term success while leading one of Canada's most distinctive new hospitality developments in the heart of Alberta
.
We are seeking an accomplished and visionary General Manager to lead the pre-opening, launch, and ongoing operations of a new luxury boutique wellness hotel currently under development in , Alberta. This landmark property will combine elevated hospitality, immersive wellness programming, a destination-scale thermal spa, and distinctive food and beverage experiences to create one of Western Canada's premier luxury resort destination
s.Reporting to Ownership and/or the Asset Management team, the General Manager will be responsible for providing strategic leadership throughout all phases of development, pre-opening planning, operational launch, and long-term performance optimization. The successful candidate will possess a strong background in luxury hospitality, with demonstrated success leading boutique hotels, resorts, wellness-focused properties, or mixed-use hospitality destinations. Experience overseeing both pre-opening and post-opening operations as a General Manager is strongly preferre
d.
This role requires a highly entrepreneurial leader who can balance guest experience excellence, operational discipline, financial performance, team culture, and community engagement while establishing the property as a market-leading luxury wellness destinati
on.
Candidate Prof
ile:
The ideal candidate is a highly respected hospitality executive with a proven record of leading luxury hotel and resort operations. They possess strong business acumen, exceptional leadership capabilities, and a passion for creating transformative guest experien
ces.
Required Qualificati
Minimum 10–15 years of progressive hospitality leadership experie
Significant experience in luxury hotel, boutique hotel, or resort operati
Previous General Manager experience within an upscale or luxury hospitality environm
Demonstrated financial management and operational leadership expert
Strong experience leading large, multidisciplinary te
Proven success driving guest satisfaction, employee engagement, and financial performa
Excellent communication, relationship-building, and stakeholder management ski
lls.
Key Responsibilit
ies:
Strategic Leadership & Pre-Opening Execu
Lead all hotel pre-opening activities in partnership with ownership, development, design, project management, and brand partn
Develop and execute comprehensive pre-opening plans, budgets, timelines, operating standards, and departmental readiness progr
Participate in design review and operational planning to ensure optimal guest flow, service delivery, staffing efficiency, and long-term operational effectiven
Establish operational policies, procedures, service standards, and guest experience frameworks aligned with luxury hospitality best practi
Oversee procurement, systems implementation, technology integration, operating supplies and equipment acquisition, and operational commissioning activit
Drive opening readiness across all departments, ensuring a seamless launch experience for guests and stakehold
ers.
Hotel Operat
Foster a culture of exceptional service, accountability, collaboration, and continuous improvem
Ensure consistent delivery of luxury guest experiences that exceed brand standards and guest expectati
Monitor operational performance metrics and implement initiatives to improve guest satisfaction, efficiency, and profitabil
Maintain compliance with all applicable health, safety, employment, environmental, and regulatory requireme
nts.
Wellness & Thermal Spa Leader
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