Hospitality Front Desk Agent

Position: Hospitality Front Desk Agent Role
Join our team as a Guest Service Agent and enrich guest experiences at our hotel! Deliver top-notch service and assist guests from arrival to departure in this seasonal, part-time role.

As a Guest Service Agent, you’ll report to the Front Office Manager, ensuring that every guest enjoys a memorable experience until October 1, 2026. You will check guests in/out, answer phone inquiries, monitor billing arrangements, and prepare for VIP arrivals. Strong communication and organizational skills will help you thrive while fulfilling a variety of essential front desk duties.

Key Responsibilities:

• Ensure efficient check-in and check-out for hotel guests

• Manage inquiries and incoming calls with professionalism

• Replenish front desk supplies and maintain cleanliness

• Address guest comments and concerns promptly

• Coordinate mail and message delivery for guests

Requirements:

• Experience in front desk or reception roles an asset

• Strong verbal communication skills required

• Proficiency in Microsoft and hotel management systems a plus

• Degree in Hotel/Hospitality beneficial

• Must be available for flexible shifts, including weekends

Unlock your potential in this engaging hospitality position and make lasting impressions on guests!
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