Hotel Night Auditor Position Drayton Valley

Location: Drayton Valley

Become a key player in guest relations as a Hotel Night Auditor in Drayton Valley, AB. This full-time role centers on managing reservations and providing exceptional customer service.

The position is permanent with 40 hours weekly and is crucial for maintaining hotel operations overnight. Responsibilities include registering guests, resolving complaints, and ensuring all financial transactions are accurate. Attention to detail and strong communication skills are vital for this role.

Key Responsibilities:

• Register and manage guest check-ins and check-outs

• Process and alter room reservations as needed

• Investigate guest complaints and enforce resolutions

• Balance cash reports and related financial forms

• Assist with housekeeping and general customer inquiries

Requirements:

• No formal education required

• Experience in hospitality preferred

• Open to Canadian citizens and residents

• Valid work permit required for temporary residents

• Strong focus on guest service and satisfaction

Utilize your skills in hospitality to support operations and enhance guest stays at our Drayton Valley hotel.
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