Front of House Leadership at AJAS

Elevate patron experiences with the Alberta Jubilee Auditoria Society as a Front of House Manager. This full-time role in Edmonton or Calgary focuses on operational excellence and team leadership within our cultural venues.

As a critical part of AJAS, you’ll manage all aspects of FOH operations, ensuring high-quality service for patrons and clients alike. Your strong leadership will guide a talented team, align best practices, and maintain financial control over FOH activities while enhancing community engagement.

Key Responsibilities:

• Direct day-to-day FOH operations and staffing

• Ensure excellence in customer service and experience

• Develop and monitor FOH operational budgets

• Liaise with leadership for strategic alignment

• Manage inventory and concessions effectively

Requirements:

• 5-10+ years of experience in hospitality or venue management

• Proven track record in customer experience management

• Knowledge of POS systems like TOAST

• Must hold Pro Serve and First Aid certifications

• Capable of leading dynamic, fast-paced teams

Bring your operational skills to AJAS and help us deliver outstanding experiences in the arts.
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