Assistant Rooms Operations Manager

Enhance guest experiences as an Assistant Rooms Operations Manager at The Westin Edmonton. Focus on supervising operations across housekeeping, recreation, and guest services in this full-time role.

In this entry-level management position, you will support day-to-day Rooms Operations, ensuring effective teamwork across multiple departments. Key responsibilities include managing housekeeping and supervising staff while striving for guest satisfaction and adherence to property cleanliness standards. You will directly impact operational success and budget management through effective oversight.

Key Responsibilities:

• Supervise Front Desk and Housekeeping operations

• Review room operations reports for insights

• Ensure staff compliance with service and supply standards

• Oversee departmental equipment functionality

• Participate in improving guest relations and satisfaction

Requirements:

• Proven experience in guest services or hospitality

• High school diploma or GED; related experience

• 2-year degree in relevant field preferred

• Strong understanding of operational functions

• Excellent interpersonal and supervision skills

Drive operational excellence and guest engagement as a leader in The Westin's Rooms Operations team.
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