Guest Service Agent at Chateau Nova

Become a Guest Service Agent at Chateau Nova Yellowhead and create memorable guest experiences. This part-time role is perfect for hospitality lovers who thrive in dynamic environments.

As part of our Front Office team, you will engage with guests from arrival to departure. You'll leverage your problem-solving skills to assist with reservations and respond to guest inquiries effectively. This position requires a friendly demeanor and a commitment to exceptional service.

Key Responsibilities:

• Welcome guests courteously and professionally

• Effectively manage check-in and check-out processes

• Assist with reservations and guest requests

• Utilize up-selling techniques to enhance satisfaction

• Maintain a professional front desk setup

Requirements:

• Must legally work in Canada

• Fluent in written and spoken English

• High School Diploma is mandatory

• Previous hospitality experience is beneficial

• Strong communication and computer skills

Contribute to a positive guest experience and support our dedicated team at Nova Hotels in Yellowhead.