Part Time Guest Service Agent

Elevate guest experiences as a Part Time Guest Service Agent at Fairmont Hotel Macdonald in Edmonton. Deliver exceptional service, manage guest check-ins, and maintain front desk operations.

Join Fairmont Hotel Macdonald's esteemed team, where part time Guest Service Agents ensure exceptional hospitality and satisfaction.

Your role involves overseeing check-ins, answering inquiries, and coordinating guest services, with an emphasis on creating memorable experiences. Excellence in communication and front desk management will enhance the guest continuum at this luxury hotel.

Key Responsibilities:

• Provide effective and friendly guest services

• Manage check-ins and check-outs efficiently

• Respond promptly to incoming calls and inquiries

• Ensure organization and cleanliness of front desk

• Coordinate delivery and storage of guest messages

Requirements:

• Previous front desk experience highly regarded

• Strong communication skills are essential

• Knowledge of hotel management software an asset

• Hospitality degree or diploma preferred

• Availability for weekend and holiday shifts

By ensuring top-tier service and a warm welcome, you will contribute significantly to the Fairmont experience.