Service Manager Callingwood

Overview   Fountain Tire Calling wood  Street NW),  is searching for a friendly and knowledgeable  Service Manager  to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
What’s in it for you?
Competitive compensation
We take care of you and your family with our impressive health, dental and vision benefits
A retirement savings plan with company matching to help you achieve your financial goals
We will develop your skills and certifications with our excellent training
Regular day shifts with the opportunity for money-making overtime
Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
Overseeing and managing mechanical and tire services
Setting quality standards and maintaining the quality of all shop activities
Ensuring completion of shop maintenance and repair work
Addressing customer complaints and inquiries in a courteous, professional manner
Advising technicians of work that must be completed
Ensuring technicians compliance with company standards regarding quality, safety, and customer service
Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
Maintaining the cleanliness of the shop
Our ideal candidate has/is:
3-5 years’ experience as a Service Manager, Service Advisor providing Service Estimation or Automotive Service Technician
Knowledge of mechanical services
Effective leadership skills, with a strong focus on operations and business processes
High level of integrity and accountability
A customer service focus
Ability to develop and maintain effective relationships with team members and customers
Strong communication, and interpersonal skills
Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.

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