Scheduling Manager for Training Programs

Location: St. Albert

Elevate training logistics with CGS as a Scheduling Manager. Oversee a team to ensure seamless execution of technical training sessions in a hybrid work environment.

CGS seeks an experienced Scheduling Manager to lead a team of Instructional Delivery Schedulers. In this key role, you will optimize the scheduling policies and manage logistics for virtual instructor-led training sessions. Your focus will be aligning faculty with session demand, maintaining compliance documentation, and driving continuous improvement in operations.

Key Responsibilities:

• Lead and manage a team of Instructional Delivery Schedulers

• Develop and implement scheduling policies for training operations

• Resolve scheduling conflicts and logistical issues promptly

• Oversee virtual training logistics and session management

• Collaborate with faculty to ensure adequate coverage

Requirements:

• Bachelor’s degree in relevant fields or equivalent experience

• 5+ years in training coordination or management roles

• Leadership experience in scheduling or administration

• Proficiency in scheduling software and Microsoft Excel

• Excellent communication skills at all organizational levels

Drive operational effectiveness while leading a dedicated team in the instructional delivery services at CGS.
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