Branch Manager

## Branch Manager - Edmonton Apply remote type:
Hybrid locations:
Edmonton, Alberta time type:
Full time posted on:
Posted 3 Days Agojob requisition :
R2612688
** Value Proposition
** As a leading partner in healthcare, Medline Canada's sole purpose is
** to make healthcare run better** – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
* Collaborative work environment with highly engaged employees
* RRSP with a company match
* Annual Employee Appreciation Week
* Paid vacation and personal days
* Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
* Career growth and training programs
* Open communication with Senior Leaders
* Employee referral program
* Recognition programs
* Social activities
* And much more...
** Job Description Summary
** Reporting directly to the Vice-President, Sales, this position oversees a team of Sales Representatives, Service Leaders, and various office and customer service employees.
The Branch Manager is responsible for the branch growth and profitability through the development of sales, maintenance of margins and the efficient operations of the branch.
** Job Description
**** Expand sales and market presence by
*** Monitoring and responding to customer, market and competitor activity
* Developing plans and strategies for growing market share and achieving the company’s sales goals
* Implementing infrastructure and systems to support the success of the branch
* Working with marketing to establish successful channel and partner programs
* Drive continued growth of Medline House Brand products
* Developing and managing the promotion of the Medline Brand through events such as Trade shows, Seminars or other events
* Grow relationships with Industry Business Partners
* Continue to Build relationships with the existing Schools (U of A Dentistry, NAIT, etc.)
* Building relationships and collaborating with Manufacturers to support sales development Network to improve the presence and reputation of the branch and company
** Communicate sales, customer and market information by:
*** Ensuring sales reports and other internal intelligence is provided to the organization
* Providing detailed and accurate sales forecasting
* Staying current on new products and market trends
* Sharing knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
** Manage the quality of the customer experience by:
*** Coaching staff through difficult customer situations
* Acting as an escalation point for difficult customer situations
* Addressing customer satisfaction issues promptly
* Managing key customer relationships and participating in closing strategic sales opportunities
* Coordinating work between and through departments within the Branch and at Head Office
** Develop the branch team by:
*** Recruiting, hiring, training, promoting and appraising employees
* Managing, coaching, disciplining and supervising employees
* Approving time off requests
* Providing day  to day supervision and leadership to the team
* Defining and coordinating sales programs that enable consultants to achieve their potential and develops and reinforces critical sales competencies to support company sales objectives
* Maintaining personal professional and technical knowledge by attending educational workshops
* Addressing employee satisfaction issues promptly
** Managing costs through
*** Locating areas of improvement and proposing corrective actions that meet challenges and leverage growth opportunities
* Reviewing and approving expenses
* Managing local contracts
* Managing branch costs and allocating funds appropriately
* Managing gross profit margins
* Providing guidance in preparing quotations and establishing rebates
**…