Abilities Management Team Lead

Position: Abilities Management Team Lead at City
Lead Abilities Management at the City of Edmonton, enhancing disability services. This strategic position focuses on managing Short and Long Term Disability claims in a hybrid model.

We are looking for a Team Lead for Abilities Management to oversee a dedicated team. In this role, your 5 to 7 years of experience in case management will ensure accurate claim adjudication. You will collaborate with internal departments and external partners to manage complex claims effectively, promoting a healthy and supportive work environment.

Key Responsibilities:

• Provide operational oversight and coaching for Abilities Management team

• Administer STD and LTD claims to ensure compliance

• Facilitate Return to Work plans effectively

• Create and maintain a robust QA/QC program

• Recommend proactive enhancements based on claims data

Requirements:

• Degree in social sciences or related field

• 5 to 7 years of professional Rehabilitation experience

• Experience leading within a unionized environment

• Familiarity with Alberta Human Rights and Privacy legislation

• Skilled in case management systems and digital tools

Bring your leadership expertise to the City of Edmonton's robust Abilities Management framework.
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