About Us
We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.
Working together in a one-team approach aligned by our core values, Explore Edmonton’s business units’ market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city’s two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact.
While Explore Edmonton’s mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.
About
Corporate services group
The Corporate Services Group is a team of service-minded individuals who are passionate about ensuring innovative, customer-focused business processes are developed and followed. This team serves multiple internal customers and is made up of key business enablers and trusted business partners who provide superior customer service through collaboration, innovation, partnerships, and leadership to ensure the best possible user experience. In alignment with the needs of Explore Edmonton, services include providing governance advice and support, offering scalable business solutions, and creating value for employees by building and facilitating connections across the organization.
About the Position
Explore Edmonton is seeking a Research & Performance Manager to join the Business Systems team. This team develops and maintains systems and processes that support business planning, performance management, and informed decision-making across the organization.
Reporting to the Director, Business Systems, the Research & Performance Manager is responsible for tracking, analyzing, and reporting organizational performance to various stakeholders. This includes identifying best practices and tools/systems for performance management. The role also conducts industry research in support of Explore Edmonton's operations, as well as organizational strategic and business planning. Using this information, the Research & Performance Manager helps identify opportunities and gaps and provides key data points to support decision-making.
What you'll do:
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