General Manager, Residential Construction

General Manager, Residential Construction

Location:

5651 70 St NW, Edmonton

• Competitive compensation and benefits package including RRSP matching.
• The opportunity to contribute to a growing organization with a strong reputation for excellence.
• A professional and collaborative work environment.

We have an exciting opportunity for a General Manager, Residential Construction to join Empire Envelope in Edmonton, AB. You will oversee operations, from construction management to client relations and team leadership. You play a pivotal role in driving the success and growth of our business while ensuring the highest standards of quality, efficiency, and customer satisfaction.

• Developing and implementing strategic plans to drive business growth and expansion. Identifying new market opportunities and developing strategies to capitalize on them.
• Overseeing all division operations for the Edmonton Region, including project scheduling, resource allocation, warranty/QC and warehouse. Implementing efficient workflow processes and procedures to optimize productivity and minimize costs.
• Providing strong leadership and direction to the team—primarily Divisional Managers, fostering a positive work environment and a culture of excellence. Recruiting, training, and developing managers to ensure a skilled and motivated workforce.
• Ensuring compliance with Empire Envelope’s safety regulations and industry standards.
• Managing project timelines, budgets, and resources to ensure timely and successful project completion.
• Coordinating with divisional Operations Managers, Project Managers, and Service/QC Managers to monitor progress and addressing any issues or challenges that arise. Conducting occasional site visits to assess project status and ensuring quality standards are met.
• Developing and managing budgets, forecasts, and financial reports to track business performance.
• Monitoring project costs and expenses to ensure profitability and budget compliance.
• Implementing cost-saving initiatives and efficiency improvements to maximize financial results.
• Conducting performance evaluations and provide feedback and coaching to support employee growth and development.
• Building and maintaining strong relationships with clients, ensuring their needs and expectations are met or exceeded. Addressing client concerns and inquiries promptly and effectively, demonstrating a commitment to customer satisfaction. Seeking feedback from clients to identify areas for improvement and opportunities to enhance delivery of services, in conjunction with the Business Relationship Manager.
• Implementing quality assurance processes and procedures to ensure the highest standards of workmanship and service quality. Monitoring project outcomes and performance metrics to identify areas for improvement and implementing corrective actions as needed.
• Reviewing and executing contracts for projects and performing price negotiation.
• Developing, implementing, and enforcing pricing strategies and policies, leading customer negotiations to achieve targeted margins while maintaining competitiveness and supporting business growth.
• Fostering relationships with key clients, suppliers, and industry partners to support business development efforts.
• Identifying potential risks and threats to the business and implementing risk mitigation strategies.

• A strong communicator; you clearly express your thoughts in conversation as well as write and present in a persuasive and influencing manner.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
• A creative problem solver; you think outside the box for solutions without fear of failure.
• A leader; you develop or improve the skills of others through effective coaching and guidance.

• Post-secondary education in Project Management, related field, or equivalent experience.
• Minimum 10…