Associate Director, Operations

Overview

Associate Director, Operations – Education, Training and Research

Location:

Edmonton, AB

Closing Date:
Until Suitable Candidate is Found

Position Status:
One (1) Full-time (40 hours/week) Permanent position

The Otipemisiwak Métis Government is looking for an Associate Director, Operations – Education, Training and Research in Edmonton, AB. Reporting to the Director of Education, Training and Research, the Associate Director, Operations – Education, Training and Research plays a leadership role in supporting the Director by ensuring the effective and efficient delivery of organizational operations across all programs and service areas.

This role will contribute to organizational planning and decision-making while overseeing core operational functions. The role provides leadership in financial management, operational systems, internal and external communications, and coordination with Otipemisiwak Métis Government (OMG) shared services, ensuring alignment with Education, Training and Research (ETR) strategic priorities. The successful candidate will be a self-motivated individual with excellent interpersonal skills and proven leadership experience.

• Participate as a member of Education, Training and Research (ETR) Leadership Team, contributing to organizational planning, priorities, and decision-making
• Support the Director in translating strategic direction into operational plans and outcomes
• Provide input on operational risks, resource needs, and opportunities for organizational improvement
• Contribute to continuous improvement and organizational effectiveness initiatives
• Oversee the day-to-day operations of ETR to ensure programs and services are delivered efficiently and effectively
• Establish and maintain operational processes, procedures, and standards across departments
• Identify and address operational challenges and implement improvements
• Lead organizational budgeting processes in collaboration with program areas and finance
• Monitor expenditures and ensure alignment with approved budgets and funding agreements
• Support ETR Leadership Team with financial planning, forecasting, program planning and reporting to the Director
• Work closely with program leaders to ensure operational consistency and alignment across all ETR programs
• Ensure programs are supported with appropriate administrative, IT, and operational resources
• Monitor operational performance and support program delivery outcomes
• Provide oversight of IT service delivery to ensure reliable and secure support for staff and programs
• Liaise with OMG IT services to address system needs, enhancements, and issue resolution
• Support implementation of systems and tools that improve operational efficiency
• Liaison with Otipemisiwak Métis Government (OMG)
• Serve as the primary operational liaison between the Education, Training and Research team and the Facilities and IT services teams
• Ensure ETR operational needs are effectively communicated and supported through shared services
• Support coordination and alignment of service delivery expectations
• Support development and implementation of operational policies and procedures
• Promote accountability, consistency, and compliance across all operational functions
• Provide leadership and direction to operational staff and managers
• Foster a collaborative, culturally grounded, and high-performing work environment
• Support coordination across programs and corporate services
• Other duties as required or assigned

• Demonstrated excellence in administrative and organizational skills.
• Strong leadership skills with a recognized strength in leading and engaging teams, creating a culture that promotes the development of individual and organizational capacity.
• Strong sense of initiative with the ability to manage multiple concurrent projects or tasks, delegate, set expectations, and monitor progress of direct reports.
• Proven strategic thinker with the ability to execute complex business plans and establish short-and long-term plans to meet key objectives.
• Ability to thrive in a fast-paced, sometimes ambiguous environments and effectively handling sudden project changes.
• Exceptional written and verbal…