Job Description & How to Apply Below
Requisition Number : COMMU
002072
Posted :
July 30, 2026
Part-Time
On-site
Locations
Showing 1 location
Edmonton
Edmonton, AB , CAN
Description
Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton.
The Community Support Worker works closely with The Mustard Seed’s participants accessing the Canora Centre’s drop in. You will be encouraging guests in their journey and facilitating a safe and respectful space. The Community Support Worker fulfills the mission of The Mustard Seed by maintaining a high level of professionalism, and respect for all who enter the building and neighborhood. Community Support Workers respond to participant needs using a person-centred approach.
On an ongoing basis, they ensure guests are supported and cared for. Support workers will be expected to provide advocacy supports to clients by connecting them with internal and external resources. Crisis intervention, meaningful conversations and conflict resolution are daily occurrences for this role.
Employment Type:
Casual
Schedule:
Flexible schedule with no guaranteed hours (may include day, evening and weekend) Reporting to: Community Impact Centre Manager
City: Edmonton
Number of Positions to Fill: 4
RFR #: 2174
MAJOR DUTIES AND RESPONSIBILITIES
Greet and welcome community members, visitors, and other stakeholders into our Centre; sign in guests in our information database, and conduct intakes and program evaluation with guests
Create a safe, healthy, and respectful environment for all community participants, staff, volunteers and visitors accessing our services and programs
Provide non-violent crisis intervention and use de-escalation techniques as required with a proactive approach
Foster meaningful relationships with community members, volunteers, coworkers, supervisors, and other stakeholders
Ensure daily tidiness and cleanliness of the work area in addition to participating in daily sanitization of high touch areas
Assist in emergency situations as required
As needed advocate for guests accessing site within the organization and with other agencies and partners as required working in a collaborative manor
Program Coordination Duties
Aid in the implementation, and facilitation of programs that support and nurture the community
Collaborate with community members to encourage positive changes in lifestyle and behavior through supportive relationships and day-to-day interactions
Promote programming to the community members, encourage them to participate in programs, and lead participants and volunteers involved in the programs
Administrative Duties
Ensure all materials and equipment needed for programs are in good working order
Maintain measurables and assessment tools for programming and ensure that these are recorded/met
Collect data and generate reports on statistics as required
Ensure incident reports and daily logs are done as required in a timely manner
Maintain a high level of confidentiality and professionalism
OTHER RESPONSIBILITIES
Respond to conflicts in a healthy, respectful and safe manner
Model healthy relationships with community participants and volunteers through listening, advising, and providing appropriate referrals
Assist community participants in accessing The Mustard Seed services, including the drop-In programs and activities, registration for pop up events, and/or booking appointments.
Assist with onsite Food Services programs as needed
Participate in all staff training (e.g., First Aid, ASIST, Non-violent Crisis Intervention, etc.) and attend meetings as required
Enforce guests loss of services as necessary and participate in restorative practices with guests
Receiving and sorting donations
Other duties as assigned
MINIMUM QUALIFICATIONS AND SKILLS
An undergraduate degree in Social Work or related field or equivalent level of experience
Minimum of 1 years’ experience working in community development initiatives
Front line experience working with vulnerable…
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