Food and Beverage Cashier Job Edmonton area,Alberta Canada,Restaurant/Food Service

Title

Food and Beverage Cashier

Reports To

Food and Beverage Supervisor/Manager

Summary

Food and Beverage Cashier are some of our most valuable front line people and are key to ensuring quality customer service and experience. The F&B Cashier is responsible for receiving and ordering guest’s meals and communicating clearly to the kitchen staff of any special requirements. They serve food and beverages and also handle any customer inquiries or concerns.

Core Competencies

Customer Service

Team Work and Cooperation

Interpersonal Awareness

Communication

Job Duties

Receiving and ordering guests meals and communicate clearly to the kitchen staff of any special requirements

Serving food and beverages to guests following proper standards and guidelines

Using suggestive selling techniques to enhance the guest experience

Interacting with guests and respond knowledgeably to inquiries about the menu, prices, promotions, specials, services and features of the casino

Completing various opening, closing and running side duties as assigned

Following all food safety and sanitation practices

Handling various cash, comp, debit and credit transactions accurately and efficiently

Making eye contact and offer a warm sincere greeting and fond farewell

Using guests name at least once in every transaction

Thanking the guest for visiting and ask about additional needs

Providing support as a Food and Beverage Server when required

Handling timed orders and to-go orders accurately and efficiently, as requested

Maintaining stock and cleanliness of FUN Noodle Bar and corresponding condiment station and seating area

Running meals from the kitchen to the guest or outlet for pick up

Providing fast, friendly, efficient coffee cart service to guests as assigned

Handling any additional responsibilities, in various Food and Beverage outlets, as assigned

Requirements

AGLC Pro-Serve certification

Able to maintain security clearance

Previous experience working in a fast paced restaurant or bar environment

Must be available to work days, evenings and weekends

Fluent in the English language

Have reliable means of transportation

The schedule for this position may vary and require the ability to work shift work, late nights, evenings, overnights, weekends and holidays.

A team player who is willing to learn new skills

Energetic with a great personality and sense of humor

Be approachable and hospitable

Enjoy working in a fast paced environment with a variety of customers

Process high standards in customer service

Work Conditions

Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beverages

Must be able to stand for prolonged time periods

Must be able to bend to reach shelves

Must be able to carry a serving tray with drinks/food

Must be able to carry out light cleaning duties

Must be available to work all shifts including evenings, weekends and holiday

Must be able to work in a fast-paced working environment


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