Bartender; Overnight Shift Job Edmonton area,Alberta Canada,Restaurant/Food Service

Position: Bartender (Overnight Shift)

Title

Bartender

Reports To

Food and Beverage Supervisor/Manager

Summary

The Bartender is a vital member of the customer service team. They are responsible for mixing and serves drinks to guests, either at the bar, or through waiters and waitresses who place drink orders for dining room customers.

Core Competencies

Customer Service

Interpersonal Awareness

Team Work

Communication

Job Duties

Check customers’ identification and confirm it meets legal drinking age requirements

Comply with all food and beverage regulations and PURE Policies and guidelines

Receiving and order guests’ meals and communicate clearly to the kitchen staff of any special requirements

Prepare and serve alcoholic beverages to guests following all AGLC and PURE policies and procedures

Following all standardized drink recipes

Handling bar opening and closing inventory counts

Assessing bar customers’ needs and preferences and making recommendations using suggestive selling techniques to enhance the guest experience

Interacting with guests and respond knowledgeably to inquiries about the menu, prices, promotions, specials, services, and features of the casino

Completing various opening, closing, and side duties such as cleaning and restocking glasses and disposable items (napkins, straws, utensils, coasters), wiping down service well liquor bottles, cleaning soda and liquor guns, wiping bar tops and counters, chairs, and stools, emptying, rinsing, and sanitizing bar sink and ice well, wiping down displayed liquor bottles and pour spouts, cleaning the cash register, POS and debit terminals.

Restocking perishable items and cutting fruits needed in the bar. Covering and storing perishable items with proper dated labels.

Serving food and beverages to guests following proper standards and guidelines

Following all food and beverage safety and sanitation practices

Handling various cash, comp, debit, and credit transactions accurately and efficiently

Making eye contact and offer a warm sincere greeting and fond farewell

Using guests name at least once in every transaction

Thanking the guest for visiting and ask about additional needs

Providing support as a Food and Beverage Server when required

Handling any additional responsibilities, in various Food and Beverage outlets, as assigned

Requirements

Previous experience working in a fast-paced restaurant or bar environment

18 years of age or older

AGLC Pro-Serve certification

Able to maintain security clearance

A team player who is willing to learn new skills

Be approachable and hospitable

Enjoy working in a fast-paced environment with a variety of customers

Possess high standards in customer service

Must be available to work days, evenings, and weekends

Fluent in the English language

Have reliable means of transportation

Work Conditions

Must be able to stand for prolonged periods of time

At times may have to deal with unruly or intoxicated guests

Must be able to carry out light cleaning duties

Must be able to work in a fast-paced working environment