Shift Supervisor - Customer Experience Leader

Position: Starbucks Shift Supervisor - Customer Experience Leader
Location: City of Leduc

Elevate the Starbucks Experience as a Shift Supervisor, focusing on legendary customer service and operational excellence. Lead your team during shifts while ensuring quality products and a welcoming atmosphere.

As a Shift Supervisor at Starbucks, you will assist the store manager in daily operations and guide your team to deliver outstanding service to every customer. This role requires strong leadership skills, the ability to anticipate customer needs, and a commitment to maintaining a high standard in store operations. You will also participate in training new partners, providing feedback, and fostering a positive team environment.

Key Responsibilities:

• Assist in executing store operations during scheduled shifts

• Ensure quality beverages and products for all customers

• Deliver exceptional customer service with a customer-first attitude

• Maintain a clean and comfortable store environment

• Provide respectful coaching to partners for operational excellence

Requirements:

• Customer service experience in retail or restaurant

• Strong oral communication and interpersonal skills

• Ability to work as part of a team

• Capacity for quick learning

• Ability to direct the work of others

Lead your team in creating a community-focused Starbucks environment through exceptional customer service and operational management.