Client Account Manager

Key Responsibilities

• Drive new business growth with existing clients.
• Maintain relationships with accounts based in Western Canada focused on the Power & Oil & Gas industries.
• Collaborate with BV offered solutions to solve client’s challenges and needs.
• Engage Client Segment Director for more complex solutions and/or accounts.
• Set account strategies and guide proposal/project teams during pursuits.
• Be the voice of the client internally.
• Lead client engagement activities from identification and opportunity creation to business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Build and maintain client relationships; develop and follow sector‑led key account plans.
• Generate and qualify sales and marketing leads.
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go‑To‑Market strategy).
• Co‑develop marketing strategy in collaboration with Enterprise Strategy.
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Target and research new client acquisition and expand existing client base.

• Bachelor’s degree with a technical or business focus.
• Typically 10 years of experience within the EPC industry, including 3–5 years in sales or project execution (minimum of 5 years of relevant experience).
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.
• All applicants must be able to complete pre‑employment onboarding requirements (criminal/civil background check, drug screen, and motor vehicle records search, in compliance with applicable laws and regulations).

• Office/Business Traveller.
• Significant travel and various work environments required to achieve sales goals.
• Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

This position offers a range of health, life, accident, and disability insurance, paid time off, financial programs and potential performance‑based bonus program. Benefits vary by geographic region and employment status.

BV, Inc., its subsidiaries and affiliated companies comply with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other protected status.