Business Development Calling Role at Mosaic

Join Mosaic Home Services in Edmonton as a Business Development Calling Specialist. This full-time position emphasizes proactive outreach for franchise growth and customer satisfaction.

As a Business Development Calling Specialist at Mosaic, you'll focus on growing the franchise network and enhancing customer experience. The role includes making high volumes of calls for franchise outreach, conducting quality checks with recent clients, and reactivating relationships with past customers. You'll benefit from a structured environment dedicated to coaching on the specific skills required for each calling type.

Key Responsibilities:

• Make cold outreach calls to potential franchisees

• Perform post-job satisfaction calls with customers

• Reconnect with inactive clients for potential business

• Maintain detailed logs of calls in Hub Spot

• Facilitate follow-ups to secure new bookings

Requirements:

• Prior experience in a call center or outbound sales

• Ability to communicate effectively across call types

• Organized approach to CRM follow-ups

• Resilient in overcoming call challenges

• Must be available for trade show travel

Use your communication skills to drive success and growth for Mosaic Home Services in this dynamic calling role.
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