Wine and Spirits Account Manager

Become an Account Manager at ICS, specializing in wine and spirits retail software solutions. Harness your sales skills to maintain customer satisfaction and drive expansion through effective account management.

As part of ICS, you will support our WinePOS and Wine Commerce customers while managing a robust account portfolio. This role emphasizes building relationships, understanding customer needs, and conducting impactful product demonstrations. By identifying upselling opportunities, you will contribute directly to the growth and health of client accounts.

Key Responsibilities:

• Regularly communicate to sustain and grow established accounts

• Analyze clients' needs and market trends for informed decision-making

• Execute sales processes to add solutions to existing setups

• Generate leads from customers and track via CRM

• Deliver product demos that educate clients on our offerings

Requirements:

• Background in account management, ideally with SaaS

• Proficiency in presenting and negotiating solutions

• Strong time management and organizational capabilities

• Exceptional written and verbal communication skills

• Motivated, results-driven individual with integrity

Enhance business partnerships in the wine and spirits industry while leveraging ICS’s comprehensive software solutions.
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