Sales Assistant; part time), Sterling Homes

Title: Sales Assistant (part time, permanent)

Location: Showhomes and Sales Centres in Edmonton and surrounding communities.

At Sterling Homes our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program and employee home purchase program.

Reporting to the Manager, Sales and Marketing, as the Sales Assistant in Edmonton, AB, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
• Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring show homes and sales center are appealing and presentable.
• Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

• Minimum 6 months of experience in sales or sales-support related role.
• Valid driver's licence and access to a reliable vehicle.
• Satisfactory verification of criminal record check and driver's licence.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, SharePoint, Teams and PowerPoint), CRM and accounting software (Hub Spot, New Star or similar).

• Prior experience working in the Residential Home Building industry is preferred.
• Enrollment or completion of a diploma/bachelor's program, with a concentration in Business, International Business, Marketing/Sales preferred; equivalent combination of education and experience will be considered.

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Consistently meeting customer expectation.
• Taking responsibility for the outcomes of decisions and actions.

You primarily work in a show home or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.