Job Description & How to Apply Below
Job Description
- Key Account Manager
- Uni First Canada (2604524)
Job Description
Description
GENERAL SUMMARY
The Key Account Manager (KAM) enhances company value by retaining and growing Uni First’s uniform rental, directsale, and other products and services connected to our largest key accounts. The primary goal of this position is to maintain 94% to 100% of their customer base. The KAM must be fully responsible for the current status of the account and hold total accountability for the all account metrics.
PRIMARY DUTIES & RESPONSIBILITIES
Develop and maintain relationships with key personnel and decision makers at all levels within your accounts through proactive outreach and meetings on and off account site.
Conduct regular visits and schedule biannual account reviews (use tools such as report cards to quantify serviceperformance).
Use internal and external resources to retain customers, increase rental revenue, provide additional product information and develop new revenue opportunities.
Update records with all pertinent information on a daily basis.
Maintain customer contract/PO status and renew contracts/PO’s before they expire.
Work closely with all Uni First departments to ensure customer satisfaction exceeds customer’s expectation.
Generate leads to turn over to Service and Sales teams (when necessary).
Maintain internal interdepartmental relationships to ensure customer satisfaction, new business development, increasedrevenue, and increased profits.
ADDITIONAL DUTIES & RESPONSIBILITIES
Prepares reports of business transactions and keeps expense accounts.
Communicates effectively with their manager about both service and sales challenges, successes, and needs associated with new business generation.
Attends weekly meetings.
Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.
Assist the service team in stylizing uniform programs and renewing customers upon expiration.
Stay up-to-date on Company capabilities, product lines and/or changes regarding sales and customer needs
Qualifications
EDUCATION AND EXPERIENCE
High school diploma required, Bachelor’s degree preferred
3 to 5+ years of successful sales and/or service experience.
Must be able to travel approximately 70% - 80% for customer interfacing
Excellent people, communication and interpersonal skills for relationship building.
Strong contract and negotiation skills.
Good judgment/decision making
Problem solving (solutions and execution)
Order writing, proposals and pricing
Join the team that puts customers and your future first.
Benefits
Employee Referral Program
Supplemental Health Insurance Benefit-Medical & Dental (includes out of country coverage)
Life Insurance Benefit
Optional Life Insurance
Long Term Disability (LTD)
Vacation
Sick Time
Paid Holidays
30% Employee Discount
Accidental Death and Dismemberment Insurance (AD&D)
Extended Health Care (includes out of country coverage)
Optional Life Insurance
EAP through RBC
100% Life Insurance Premiums
100% Accidental Death and Dismemberment premiums
Uni First is Proud to be an Equal Opportunity Employer
Uni First is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toT or call to let us know the nature of your request.
Primary Location
Canada-Alberta
Work Locations
758 - EDMONTON, AB 3691 98th Street Edmonton T6E 5N2
Organization
758 - Edmonton AB
Job
Service
Employee Status
Regular
Shift
1st Shift
Schedule
Full-time
Job Posting
Aug 25, 2026, 7:04:27 PM
Uni First Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet
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