Field Service Technician - Lac la Biche,AB Job Edmonton area,Lac La Biche Alberta Canada,Trades / Skilled Labor

Location: Lac La Biche

Working at Pason

The starting salary for this position is $85,000 per year. This position is also eligible for a discretionary annual bonus, medical benefits, RRSP matching, and a taxable wellness account. Salary increases will occur as experience and skills develop.

The Role

We are seeking an energetic, personable and self-motivated individual to work the front line and provide outstanding service to our customers in the installation and on-going support of our various hardware and software products on drilling and service rigs. This requires the ability to work independently during irregular and sometimes long hours, strong organizational and problem-solving skills and the ability to effectively interact and work in a team environment.

This position will require relocation to Lac la Biche. This job requires international travel to the US from time to time.

We provide the training and on-going support required to be successful as well as all necessary tools and equipment including a field service vehicle.

Essential Duties and Responsibilities

Focus sales efforts by understanding current and potential customer issues and provide solutions through use of Pason equipment

Recommend changes in products for current customers by evaluating needs, issues, and results

Install Pason equipment to company standards

Ensure that Pason equipment and all its components function to the satisfaction of the customer

Ensure all users understand the operation of the system and all its relevant features

Manage and be held accountable for Pason equipment, inventory, company vehicle, and storage shed

Maintain records on the Pason Operations Database as related to Pason equipment and customers

Sell Pason products and services to current and future Pason customers

Assist Field Service Technicians in your area, as well as travel to other areas when necessary

Provide sales leads and information to our sales staff

Report all hardware and software problems appropriately

Track rig movement and activity in assigned area and work with Account Management team to develop a target customer plan

Maintain constant contact with your Field Support Managers, fellow Field Service Technicians and Pason customers via daily e-mail and phone calls

Constant and continual improvement of Pason product knowledge and knowledge of the petroleum industry in general

Perform all duties in the safest possible manner adhering to Pason Safety guidelines

Provide exemplary service to all Pason customers

Any other responsibilities as assigned by your Field Support Manager

Knowledge

Skills and Abilities

Sound operational and business judgment

Forward thinking, innovative and progressive; a “can do” attitude

Well-developed problem solving and analytical skills

Ability to adapt to changing circumstances Demonstrates verbal and written communication skills that clearly convey information and ideas

A high degree of personal initiative

Able to work independently and under pressure

Physical, Safety & Work Environment

Frequent exposure to the well site environment including noise, wind, oil-based products, heights and outside elements

Some physical effort and lifting of approximately 75 lbs vertical from floor to wait and horizontally transfer 20 feet

Ability to lift 45 lbs., vertical from floor to 60 inches from floor

Must be able to climb, ascend and descend 50 stairs, 10 or more times daily

Ability to climb and work at significant heights

Ability to crouch/squat 5 or more times daily

Ability to work in crawl spaces with minimum height of 24 inches

Ability to use hand tools over-head performing tasks 5 or more times per day

Will be required to drive in various weather conditions.

Ability to provide and maintain a clean driving record (6 demerits or less, no major violations within the last 5 years)

Ability to pass random drug & alcohol testing and yearly testing

Frequent exposure to electronic devices including computers, lap tops, and cellular phones

Pre-employment Conditions

Confirmation of a Class 5 Driver’s License along with providing a satisfactory driving abstract

Eligible to receive a Passport and travel to the US

Completion of a satisfactory pre-employment medical physical examination

Complet…

Field Service Technician - Lac la Biche, AB