Warranty Management Superintendent

Position: Warranty Management Superintendent Role
Step into a Warranty Superintendent role, where your focus will be on ensuring customer satisfaction and managing warranty processes with expertise.

This position involves performing customer assessments during pre-occupancy and possession, addressing warranty issues, and scheduling trade repairs. You will also handle emergency communications and help homeowners with maintenance education, ensuring they feel supported throughout their home journey.

Key Responsibilities:

• Review and execute pre-occupancy walk-throughs with clients

• Conduct post-possession inspections to maintain service quality

• Manage and coordinate trade repair schedules

• Field emergency calls and address concerns promptly

• Document and close outstanding warranty issues

Requirements:

• Strong problem-solving and customer interaction skills

• Minimum experience in warranty assessments preferred

• Ability to perform minor repairs effectively

• Professional presentation at all customer interactions

• Willingness to respond to after-hours emergencies

Support homeowners and maintain high standards as a Warranty Superintendent.
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