About Us
Locally owned and operated since 1996, Wiseworth Canada Industries Ltd. is the Master Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest Territories.
We are proud to be the largest compressed air sales and service provider in Western Canada, recently recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our industry. We are a team driven by respect, integrity, teamwork, safety, and a passion for customer success.
The OpportunityWe’re looking for a Field Service Technician to join our Edmonton-based service team
. In this hands‑on, customer-facing role, you’ll install, maintain, diagnose, and repair industrial compressed air equipment at customer sites throughout the Edmonton region and surrounding areas.
If you are an experienced service technician, or a mechanically and electrically skilled tradesperson who enjoys troubleshooting industrial equipment and helping customers, we’d like to hear from you.
You’ll work independently in the field while receiving strong support from our Service Coordinators, Service Manager, parts team, and technical resources. Success in this role requires sound mechanical and electrical aptitude, a commitment to safe work practices, strong communication skills, careful documentation, and pride in delivering dependable, high-quality service.
Experience with compressed air systems is an asset, but it is not essential. We provide a structured combination of job shadowing, hands‑on field experience, online learning, and formal classroom instruction to help suitable candidates become factory‑certified Ingersoll Rand Technicians.
Field Service & Technical SupportPerform equipment installations and start‑ups, preventive maintenance, diagnostic inspections, troubleshooting, and repairs on industrial air compressors, dryers, and related compressed air equipment.
Read and interpret electrical wiring schematics, technical manuals, parts manuals, and manufacturer documentation.
Use diagnostic and precision measuring tools to identify equipment issues and confirm that repaired equipment meets operating and quality standards.
Accurately document all service and installation activities, including work orders, maintenance checklists, parts used, recommendations, and daily time records.
Build trusted customer relationships through professional, responsive, and respectful communication.
Explain equipment conditions, repair requirements, and recommended next steps clearly to customers.
Respond to customer concerns, identify practical solutions, and recommend system improvements that enhance reliability, safety, efficiency, and productivity.
Identify required parts and services, communicate recommendations, and support timely follow‑up through customer approval and completion.
Follow Wiseworth and customer health and safety standards, safe work procedures, and personal protective equipment requirements in changing industrial environments.
Travel daily to customer sites throughout Edmonton and surrounding areas, with occasional travel elsewhere in Alberta or Western Canada.
Participate in a rotating on‑call schedule and respond to occasional after‑hours service calls.
Coordinate with Service Coordinators, Account Managers, parts personnel, and other Technicians to obtain materials, resolve issues, and deliver a seamless customer experience.
Promote Wiseworth products and services—including planned maintenance, genuine replacement parts, equipment, system…
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